Kochi Police FIR Copy Online: Download FIR and Check Complaint Status
Residents of Kochi (Cochin) and Ernakulam can use the Kerala Police THUNA citizen portal to obtain an available First Information Report (FIR), submit complaints and track service requests. This guide explains the official procedure and the applicable law.
What is an FIR?
A First Information Report is the police record of information relating to a cognizable offence, registered under Section 173 of the Bharatiya Nagarik Suraksha Sanhita, 2023 (BNSS). A cognizable offence is one for which police may arrest without warrant in accordance with law. An online complaint or service request is not necessarily a registered FIR; obtain the FIR number and police station details to confirm registration.
How to download an FIR copy online in Kochi or Ernakulam
- Open the THUNA portal and create an account or sign in as directed.
- Select the F.I.R Download service.
- Enter the FIR registration number and year of registration.
- Select the relevant police district and police station in Kochi City or the applicable Ernakulam jurisdiction.
- Submit the search and download the FIR if it is available for online access.
Kerala Police lists no supporting documents as required for this FIR download service. Some FIRs, particularly sensitive cases, may not be publicly accessible online.
How to check Kerala Police complaint status
- Sign in to THUNA.
- Open the request or complaint status facility.
- Provide the reference details requested by the portal.
- Review the displayed progress or contact the concerned police station for further information.
Complaint tracking and FIR downloading are different services. A complaint acknowledgement does not, by itself, establish that an FIR has been registered.
Legal provisions governing FIR registration and copies
Section 173(1), BNSS - Information about cognizable offences
Information concerning a cognizable offence may be given orally or by electronic communication to the officer in charge of a police station, irrespective of the area where the offence occurred. Where the information is submitted electronically, it is taken on record upon being signed by the informant within three days. The provision supports registration without rejecting information solely because the offence occurred outside the station's territorial jurisdiction (commonly called a Zero FIR).
Section 173(2), BNSS - Free copy
A copy of the information recorded under Section 173(1) must be given forthwith, free of cost, to the informant or victim. This statutory entitlement is distinct from public online access to FIR documents.
Section 173(3), BNSS - Preliminary enquiry in specified cases
For certain cognizable offences punishable with imprisonment of three years or more but less than seven years, a preliminary enquiry may be conducted within fourteen days, subject to the conditions and prior permission specified in the provision.
Section 173(4), BNSS - Refusal to record information
If the officer in charge refuses to record information of a cognizable offence, the aggrieved person may send its substance in writing and by post to the Superintendent of Police concerned. If the statutory route does not provide relief, an application may be made to the Magistrate in accordance with law.
Read the official BNSS text and the Ministry of Home Affairs explanation of electronic FIR information.
What if the FIR cannot be downloaded?
Check the FIR number, registration year, police district and police station. If the record is not displayed, contact the investigating police station. The informant or victim can request the statutory free copy under Section 173(2), BNSS. Online publication may be restricted for sensitive offences and protected personal information.
Kerala Police mobile services
The official Kerala Police mobile applications page describes POL-APP, including FIR download and other citizen services. For current services and contact information, refer to the Kerala Police website.
Frequently asked questions
Can I obtain a Kochi Police FIR copy online?
Yes, where the FIR is available through the THUNA FIR download facility. Enter the FIR number, year, district and police station.
Is an FIR copy free for the informant or victim?
Yes. Section 173(2) of the BNSS provides for a free copy of the information recorded under Section 173(1).
Can I track a complaint without an FIR number?
THUNA provides complaint or service-request tracking using the details required by that service. It is separate from searching for a registered FIR.
Related legal articles and case-law resources
Updated 20 October 2026. This article provides general procedural information. Portal screens and access restrictions may change.