Madhya Pradesh Police | Citizen guide | Updated 20 October 2026
How to File an FIR or Police Complaint Online in Madhya Pradesh
Residents of Madhya Pradesh can report incidents to the police through official channels. This guide explains online complaints, electronic information about cognizable offences, Zero FIR, acknowledgement, and the difference between submitting a complaint and registration of a First Information Report (FIR).
Official websites for Madhya Pradesh Police
Start with the Madhya Pradesh Police website and follow its current citizen-services or complaint links. You may also check the MP Police citizen portal, subject to service availability. The precise services, login requirements, and complaint categories may change; use the menu currently displayed on the official portal.
How to submit an online police complaint in MP
- Open the official portal. Use the MP Police website and select the current citizen service for complaints or crime information.
- Choose the appropriate service. A general complaint, cybercrime report, lost property report, and information about a cognizable offence may follow different procedures.
- Provide location details. Select the district and police station where requested. For a cognizable offence, the law also permits information to be given regardless of territorial jurisdiction (Zero FIR).
- Describe the incident accurately. Give the date, place, sequence of events, names or descriptions of persons involved (if known), and any supporting evidence.
- Enter contact and identification details. Provide only the details actually required by the current official form, such as name, address, mobile number, email and identification information.
- Submit and save the acknowledgement. Note any complaint or reference number and retain a copy of the submitted details.
- Complete any required verification. If information about a cognizable offence is sent electronically under Section 173(1)(ii) BNSS, it must be signed by the informant within three days for it to be taken on record.
- Follow up with police. Ask for the FIR number and free FIR copy where an FIR is registered. A portal acknowledgement alone is not proof of FIR registration.
Legal provisions for FIR registration under BNSS, 2023
Section 173(1): Information about cognizable offences
A cognizable offence is one for which police may arrest without warrant as provided by law. Section 173(1) of the Bharatiya Nagarik Suraksha Sanhita, 2023 allows information about a cognizable offence to be given orally or by electronic communication, regardless of where the offence occurred. Oral information must be reduced to writing and signed; electronically communicated information must be signed within three days before being taken on record.
Section 173(2): Free copy of FIR
The informant or victim is entitled to receive a copy of the information recorded under Section 173(1) promptly and free of cost.
Section 173(3): Limited preliminary enquiry
For cognizable offences punishable with imprisonment of three years or more but less than seven years, the officer in charge may, with prior permission of an officer not below Deputy Superintendent of Police rank and considering the nature and gravity of the offence, conduct a preliminary enquiry within fourteen days to determine whether a prima facie case exists, or proceed with investigation.
Section 173(4): If police refuse to record information
If the officer in charge refuses to record information under Section 173(1), the aggrieved person may send the substance of the information in writing and by post to the Superintendent of Police. If the statutory remedy does not result in appropriate action, an application may be made to the Magistrate in accordance with law.
Read the official text of the Bharatiya Nagarik Suraksha Sanhita, 2023 and the Government of India clarification on electronic FIR information.
Complaint versus FIR: what is the difference?
An online complaint is information submitted through a portal. An FIR is the formal police record of information concerning a cognizable offence under Section 173 BNSS. A non-cognizable complaint is dealt with under Section 174 BNSS. Whether a particular submission becomes an FIR depends on the facts, the applicable law and the procedure followed by police, not simply on clicking the submit button.
Cybercrime complaints
For online financial fraud, hacking, impersonation and other cyber offences, use the National Cyber Crime Reporting Portal. For urgent cyber financial fraud, call 1930 as soon as possible. A cybercrime portal acknowledgement should not be confused with an FIR number.
Checking complaint status and obtaining an FIR copy
Keep the complaint acknowledgement or FIR number and use the current status or FIR services shown on the MP Police citizen portal, if available. You can also contact the relevant police station. For a registered FIR, Section 173(2) provides for a free copy to the informant or victim. Public online access may be restricted in sensitive matters.
Details that may be requested in a police complaint
Depending on the available form and nature of the incident, the police may request the district, police station, complaint category, date and place of occurrence, incident description, suspect details (if known), complainant name, contact information, address and supporting documents. Do not invent details or submit another person's personal information unnecessarily.
Earlier MP Police complaint interface
The original guide referred to the former MP Police complaint menu and an online form containing district, police station, complaint type, incident date, suspect details and contact fields. These historical screenshots are retained for reference, but their menus and addresses may no longer reflect the current portal.
View historical MP Police portal screenshots
Related legal judgments and case-law guides
The following internal resources from the original article are retained for readers researching related legal subjects. References to CrPC or IPC in older articles may relate to proceedings governed by previous law.